Operations Updates


Jamestown Rediscovery and the National Park Service (NPS) have worked together to develop new and modified experiences for the safety of our visitors, staff, and volunteers. We are continuing to follow guidance from the governor’s office, Virginia Department of Health, and the Centers for Disease Control and Prevention.

phase two operations updates:

  • The James Fort site, New Towne, Archaearium, Glasshouse, and Dale House Café are open. All public programs continue to take place outside and follow physical distancing protocols. Please see the mobile-friendly Visit Guide for daily information about programs and hours of operation.
  • Ticketing staff are stationed inside the Historic Jamestowne Visitor Center next to the entrance of the gift shop from 9:00am to 4:30pm daily. Entrance tickets currently are $12.50 for adults (13 & Older) when purchased onsite and $10.00 when purchased online. Children 12 and under are free. Contactless credit card payment is available onsite, and we are currently unable to accept cash. To learn more about the ticketing policy and to buy tickets online, please visit the ticketing page.
  • Many buildings have reopened and resumed normal hours of operations as part of phase two. Occupancy is limited at these sites and guests are required to wear masks in all indoor spaces. The hours for the following buildings are:
    • Visitor Center Ticketing: 9:00am-4:30pm (online tickets are available until 4:00pm)
    • Glasshouse: 8:30am-4:30pm
    • Visitor Center Gift Shop: 9:00am-5:00pm
    • Memorial Church: 9:00am-5:00pm
    • Archaearium and Gift Shop: 9:30am-5:00pm
    • National Park Service Information Station: 10:00am–4:00pm, weather permitting
    • Dale House Café: 11:00am-5:00pm
    • All additional areas of the Visitor Center are closed.

health and safety guidelines:

  • Physical distancing of at least six feet or more from those outside of your household is recommended throughout the visit.
  • Staff members will be wearing face coverings, and guests are encouraged to do the same. Masks must be worn in indoor spaces as required by executive order in Virginia.
  • Hand sanitizing stations are available onsite and additional signage will alert visitors to safety protocols and changes in wayfinding.

weather:

  • During Historic Jamestowne’s second phase, much of the visitor experience is outdoors. Therefore the potential for dangerous weather may result in changes to operations or closures of the site. Updated operations information will be posted on our Visit Guide and social media by 8:30am and throughout the day, as needed, so please check one of these channels if inclement weather is forecasted.

additional updates:

  • We are now offering Virtual Classroom Programs. Please visit our information page to learn more and submit an online request.
  • All on-site school group tours booked through Jamestown Rediscovery and scheduled through the end of 2020 have been cancelled. An update about 2021 on-site tours will be posted by November 1. If you have questions about an existing school group booking, please email our Education Team at hjeducation@preservationvirginia.org.
  • All “James Fort: Lost & Found,” “Curators’ Artifact Tours,” and “Forensic Fridays” have been cancelled. All ticketholders have been contacted regarding refunds. If you have not received your refund, please contact our Visitor Services team at hjvcservices@preservationvirginia.org.

Last updated September 22, 2020, 5:30pm